Classic Theme
Zenith Theme
Webkul
Get App
Support
Classic Theme
Zenith Theme
Webkul
Get App
Support
  • Introduction

    • Getting Started
    • Overview
  • Configuration

    • General configuration
    • Product configuration
    • Seller configuration
    • 2-Step Auth Configuration
    • Discount Configuration
    • Custom Fields
    • Invoice configuration
    • Configuration Updates
    • Minimum Purchase Quantity
    • Minimum Purchase Amount
  • Seller

    • Seller Profile Page Settings
    • Seller Notification
    • Advanced Seller Policy
    • Seller Navigation
    • Seller Updates
  • Product

    • Digital products
    • Import products
    • Add products
    • Collection sync
    • Multilevel Collection
    • Products updates
    • Dual Sync
  • Commission

    • Overview
    • Commission-Type
  • Payment Flow

    • Seller-Payment
    • Stripe
    • Stripe-configuration
    • Paypal
    • RazorPayX
    • Seller-payment-configuration
  • Mail Configuration

    • Mail SMTP
    • Google OAuth SMTP
  • Featured-App

    • Overview
    • Shipping

      • Marketplace Shipping
      • USPS SHIPPING
      • ECOM EXPRESS SHIPPING
      • CANADA POST SHIPPING
      • STORE PICKUP
      • AIR SPEED SHIPPING
      • AUSTRALIA POST SHIPPING
      • UPS SHIPPING
      • FEDEX SHIPPING
      • VAMASHIP
      • SHIPSTATION
      • BLUEDART
      • ENVIA SHIPPING
      • DHL EXPRESS
      • BRING SHIPPING
      • POSTNL
      • J&TEXPRESS SHIPPING
      • SHIPMONDO
      • SENDLE SHIPPING
      • SWISSPOST SHIPPING
      • DELHIVERY
      • EASYPOST SHIPPING
      • EASYSHIP
      • SHIPROCKET SHIPPING
      • SBEEDY SHIPPING
      • SHIPPIT SHIPPING
    • Connector

      • SELLER SHOPIFY STORE CONNECTOR
      • WOOCOMMERCE CONNECTOR
      • SHOPIFY ETSY CONNECTOR
      • SHOPIFY MAGENTO CONNECTOR
      • SHOPIFY PRESTASHOP CONNECTOR
      • SQUAREUP CONNECTOR
      • LINNWORKS CONNECTOR
      • SOOPOS CONNECTOR
      • BIGCOMMERCE CONNECTOR
      • AMAZON CONNECTOR
      • SHOPIFY EBAY CONNECTOR
      • DYTEL POS CONNECTOR
    • Seller Add-Ons

      • SELLER BUYER CHAT
      • SOCIAL NETWORK TABS
      • SELLER VACATION APP
      • PWA
      • SELLER AND CUSTOMER BADGE
      • SELLER TAGS AND CATEGORIES
      • SELLER TIME SLOT MANAGEMENT
      • SOCIAL MEDIA LOGIN
      • EMAIL MARKETING
      • WHATSAPP INTEGRATION
      • AFFILIATE-REFERRAL SELLER
    • Marketplace Product Add-Ons

      • FAVORITE PRODUCT|SELLER
      • STOCK MANAGEMENT
      • MAKE AN OFFER
      • PRODUCT FEED
      • SPONSORED PRODUCT
      • INDIAN GST
      • PRODUCT EXPIRY
      • SLOT PRICING
      • DAILY DEALS
      • ARTIST PRODUCT DESIGN
      • PRODUCT REVIEW
      • CUSTOM OPTIONS
      • PAY WHAT YOU WANT
      • PREORDER INTEGRATION
      • DELIVERY SLOT MANAGEMENT
      • PACK PRODUCT INTEGRATION
      • DELIVERY BOY INTEGRATION
      • E-SIGNATURE
    • Marketplace Other Add-Ons

      • LOCATE YOUR PICKUP STORE
      • SUBSCRIPTION PRODUCT WITH STRIPE CONNECT
      • CHAT GPT
      • MULTIVENDOR DATABASE BACKUP
      • WATERMARK
      • SELLER BLOG
      • EASY GROUP BUY APP
    • Marketplace Miscellaneous Add-ons

      • SMS ALERT
      • WEGLOT TRANSLATION
      • MULTIVENDOR API
      • SELLER STAFF
      • ADMIN STAFF
      • MULTI LOCATION INVENTORY
      • CUSTOMER ORDER MANAGEMENT
      • SPLIT CART
      • ROUTE INSURANCE
      • ZOHO INTEGRATION
  • Hyperlocal Marketplace

    • Hyperlocal Marketplace
  • Seller Membership

    • Seller Membership
  • Global Product

    • Global Product
  • Product Auction

    • Product Auction
  • Booking Product

    • Booking Product
  • Dynamic Mockups

    • Dynamic Mockups
  • Crowdfunding

    • Crowdfunding
  • Ask a Question

    • Ask a Question

2-Step Authentication for seller and staff logins

To enhance security across the platform, we've introduced a 2-Step Authentication process for both sellers and admin users.

This added layer of protection ensures that only authorized users can access their accounts.

How It Works:

During login, both sellers and admins will receive a One-Time Password (OTP) via email. This OTP must be entered to complete the login process, effectively verifying the user's identity.

Admin Login Authentication:

By enabling the "For Admin" option in the settings, the admin will receive an OTP every time they log in. This helps secure access to sensitive backend operations.

Seller Login Authentication:

Admins can choose to enable OTP authentication for sellers as well. Once this setting is active, sellers will be required to verify their email using an OTP during each login.

If the checkbox is selected, this becomes a mandatory step for all sellers.

2 factor

Customizable Email Templates:

Admins also have the flexibility to personalize the OTP email content. Simply click on the “Click here to edit mail template” link to customize the email according to your brand’s tone and messaging.

edit

SMS Authentication

SMS

Users add an extra layer of login security by enabling SMS Authentication. During login, they enter a mobile number with country code and verify it using an OTP.

sh

Once verified, a login code is sent to verified number every time you sign in, ensuring secure access with each login.

sms

SMS Authentication only works when the Sms Alert feature app is configured.

There is also a feature for admin staff and seller staff login.

Note – If the seller changes the Contact no., he/she needs to verify the no. again at the time of login.

Google Authentication

g

The admin adds an extra layer of security by enabling the Google Authentication option and scanning a QR code with the Google Authenticator app during the first login.

G

Once linked, a new login code is generated in the app for each login, helping protect access to sensitive backend operations.

G

Last Updated:: 12/1/25, 10:57 AM
Contributors: pratik-webkul
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Seller configuration
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